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Traceability

Traceability is the heart of Traiker Platform, providing complete and transparent tracking of all processes and activities within the system.

What is Traceability?​

Traceability in Traiker Platform is the ability to automatically track and document every action, change, and movement that occurs in the system, creating a complete and immutable chain of custody.

Key Benefits​

  • Total transparency: Complete visibility of all processes
  • Regulatory compliance: Automatic audits and compliance reports
  • Accountability: Clear identification of responsible parties
  • Optimization: Process analysis for continuous improvements
  • Security: Detection of anomalous activities

Types of Traceability​

1. Document Traceability​

Complete Lifecycle​

Creation → Editing → Review → Approval → Publication → Archive

Each stage records:

  • Responsible user
  • Exact timestamp
  • Changes made
  • Comments and observations
  • Previous and new state

2. Process Traceability​

Automated Workflows​

Business processes are tracked step by step:

Request → Evaluation → Approval → Execution → Closure
    ↓         ↓          ↓          ↓         ↓
  User     Manager    Director   Executor   System

3. Access Traceability​

Activity Log​

Detailed record of:

  • Login sessions: With location and device
  • File access: View and download
  • Modifications: Configuration changes
  • Failed attempts: Security alerts

Audit and Compliance​

Supported Standards​

ISO 27001​

  • Information security management
  • Documented access controls
  • Security incident logging
  • Periodic log reviews

SOX (Sarbanes-Oxley)​

  • Documented financial controls
  • Segregation of duties
  • Required approvals
  • Record retention

GDPR​

  • Documented consent
  • Right to be forgotten
  • Data portability
  • Breach notification

Alerts and Notifications​

Types of Alerts​

Security​

  • Multiple failed login attempts
  • Out-of-hours access
  • Bulk file downloads
  • Critical configuration changes

Operational​

  • Stuck processes over time
  • Inactive documents within a period
  • Inactive users over time
  • Storage near quota limit

Best Practices​

Initial Configuration​

  1. Define clear objectives for traceability
  2. Establish retention policies
  3. Configure appropriate alerts
  4. Train users on importance

Continuous Maintenance​

  1. Review logs regularly for patterns
  2. Update policies based on needs
  3. Optimize storage of historical logs
  4. Validate integrity of records

Next Steps​

With traceability configured, you can:

  1. Review frequently asked questions to resolve common doubts
  2. Configure specific alerts tailored to your organization
  3. Integrate with existing systems for greater value