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Basic Concepts

Before diving into Traiker Platform's functionalities, it's important to understand these fundamental concepts.

System Architecture

Projects

Projects are the main container where you organize all your information. Each project can represent:

  • A specific client
  • A company department
  • A business process
  • A product line

Workspaces

Workspaces are collaborative work spaces within a project where teams can:

  • Share files
  • Manage tasks
  • Track processes
  • Generate reports

Users and Roles

User Types

  • Administrator: Full system control
  • Manager: Project and team management
  • User: Access to basic functionalities
  • Guest: Limited read-only access

Granular Permissions

Each role can have specific permissions to:

  • Create, edit or delete files
  • Access different sections
  • Generate reports
  • Manage users

Core Elements

Files and Documents

Metadata

Each file in Traiker includes:

  • Basic information: name, size, format
  • Versioning: change history
  • Tags: custom classification
  • Relationships: links with other elements

File States

  • Draft: In creation process
  • Review: Pending approval
  • Approved: Ready for use
  • Archived: Stored for historical reference

Processes and Flows

Workflows

Workflows define automated action sequences:

Start → Review → Approval → Publication → Archive

Triggers

Triggers are events that activate automatic actions:

  • File upload
  • State change
  • Scheduled date
  • User action

Traceability

System Events

Traiker automatically records:

  • Who: User who performed the action
  • What: Type of action executed
  • When: Exact date and time
  • Where: Location in the system
  • Why: Reason or trigger that caused the action

Chain of Custody

Complete tracking of each element's lifecycle:

  1. Creation: Element origin
  2. Modifications: All changes made
  3. Access: Who has viewed or downloaded
  4. Transfers: Movements between spaces
  5. Deletion: Deletion record (soft delete)

Taxonomy and Organization

Categories

Hierarchical classification system:

Company
├── Department
│ ├── Project
│ │ ├── Document Type
│ │ └── State
│ └── Process
└── Client

Tags

Flexible tagging system:

  • Project tags: #alpha-project
  • Process tags: #review #urgent
  • Content tags: #contract #financial

Filters and Searches

  • Text search: Document content
  • Metadata filters: Date, author, type
  • Semantic search: Related concepts
  • Combined filters: Multiple criteria

Integration and APIs

Native Connectors

  • Microsoft Office 365
  • Google Workspace
  • Slack / Microsoft Teams
  • Popular ERP systems

REST API

Programmatic access for:

  • Automate file uploads
  • Integrate with existing systems
  • Extract data for reports
  • Synchronize information

Security and Compliance

Security Levels

  • Encryption in transit: TLS 1.3
  • Encryption at rest: AES-256
  • Multi-factor authentication: 2FA/MFA
  • Single Sign-On: SAML/OAuth

Regulatory Compliance

  • GDPR: European data protection
  • SOX: Financial controls
  • ISO 27001: Security management
  • HIPAA: Health data (when applicable)

Next Concepts

Once you master these basic concepts, you'll be ready to:

  1. Manage files efficiently
  2. Implement advanced traceability
  3. Optimize specific processes